Tips for shipping
We focus on offering the promised time, please understand our warehouse are working only on business days, so please remember to enjoy the pleasure even there's a day or two difference in the ETA, and by the way, we will inform you proactively if something is wrong.
Phone number is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent.

Shipping Time
Standard Shipping (Free fee) within 10-20 business days.
Express Shipping (DHL, Added fee will be charged), for LINGERIES ONLY, within 4-7 business days.
Preparation for delivery usually takes 1-3 business days.

Bonus Tips for Shipping
All sex toys products (EXCEPT LINGERIES) can't be shipped by Expressing shipping due to the new Internet shipping rule.

Order Tracking:
Your order can be tracked in details only when it arrives in US Facility. Kindly allow 2-3 days of shipment to US, even possible " not found ". Thanks for your patience.
Tracking URL: www.17track.net/en.
Let me know if you have any quesion, Email: service@thrillhug.com.

Kindly Note
1, APO/FPO & PO Boxes are not accepted. We will refund you the shipping fee if you pay additional fee with an PO box address.
2, For Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico and Virgin Islands, there will be a little bit shipping fee.
3, Package to Canada may be paid for clearance customs tax when you pick it up.

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